Whenever I hear people talking about the dark side of capitalism, I turn to the principles of Warren Buffet, which remind me, that the best of human nature can bring immense success. In his letters to his investors, Buffet shares that he invests in companies where CEO’s care about customers. Buffet has found the genuine … Continue reading
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CEO candor, a leading indicator of profitability
L.J. Rittenhouse is an investor relations, communication specialist who advises CEO’s on ethical communication. During her time focusing on CEO communication, Rittenhouse has uncovered the correlation between candor and profitability, which she develops in an annual benchmarking known as CEO Candor Rankings. In short, those companies led by CEO’s with high candor were high … Continue reading
“Principles based capitalism for the 21st Century” as touted by Warren Buffet
Does it pay to be good? Once upon a time, business measured customer satisfaction (and some laggards still do) as the universal measure of good. A decade after this had been adopted globally, the penny finally dropped that satisfaction literally means ‘enough’, which is not good, as enough means, no more. Now business uses advocacy … Continue reading